More Information

If you have any questions or queries don’t hesitate to contact us using the form or information below to get in touch.

The value of pensions and investments and the income they produce can fall as well as rise. You may get back less than you invested.

Your home may be repossessed if you do not keep up repayments on your mortgage.


If you are unhappy with our service.

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department,
Riverside House,
The Waterfront,
Newcastle Upon Tyne,
NE15 8NY.

Telephone: 0191 241 0700.

You can find more information by visiting the Quilter Financial Planning website:

If you cannot settle your complaint with us you may be entitled to refer it to the Financial Ombudsman Service (

The guidance and/or advice contained on this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.

3 Joymount,
Co. Antrim,
BT38 7DN

Phone: 028 9335 5111
Mobile: 079 1505 4749

Fortress Financial Services are an appointed representative of Quilter Financial Services Limited and Quilter Mortgage Planning Limited, which are authorised and regulated by the Financial Conduct Authority.

The Financial Conduct Authority does not regulate auto enrolment, inheritance tax planning, trusts & wills.